Refund Policy

Tournament and Reward Refund Policy

Last updated: June 03, 2026

Tournament Entry Fees

If a paid tournament is cancelled by AskChainX or fails to meet required conditions shown in the tournament page, entry fees may be refunded or credited according to the tournament rules.

Sponsored Prizes

Sponsored prizes unlock only after the required minimum participants join. If the minimum is not reached, the live prize pool may use only the entry-fee pool after commission.

Abuse and Disqualification

Users who cheat, use multiple fake accounts, manipulate answers, or violate tournament rules may be disqualified without reward.

Support

For payment, tournament, or reward issues, contact support@askchainx.com with your account email, tournament name, and issue details.