Refund Policy
Tournament and Reward Refund Policy
Last updated: June 03, 2026
Tournament Entry Fees
If a paid tournament is cancelled by AskChainX or fails to meet required conditions shown in the tournament page, entry fees may be refunded or credited according to the tournament rules.
Sponsored Prizes
Sponsored prizes unlock only after the required minimum participants join. If the minimum is not reached, the live prize pool may use only the entry-fee pool after commission.
Abuse and Disqualification
Users who cheat, use multiple fake accounts, manipulate answers, or violate tournament rules may be disqualified without reward.
Support
For payment, tournament, or reward issues, contact support@askchainx.com with your account email, tournament name, and issue details.